Support & Feedback

Known Issues (as of 2008/05/11)

If you are having trouble with PicLens, please see our list of known issues.

Check Out Our Tutorial

For information about features and how to use them, as well as installation and uninstallation instructions, please see our tutorial.

Frequently Asked Questions

See our FAQ page for answers to questions about features, compatibility, and more.

We welcome any and all feedback.

We thank you for using PicLens, and are committed to responding to inquiries in a timely fashion (typically, 1-3 days or faster). Please kindly submit inquiries to feedback@piclens.com, and make sure to let us know

• Your operating system and version, e.g. MAC OSX 10.4, Windows XP, Vista, etc.
• Browser version, e.g. Safari 2.0, Firefox 2.0.0.7, etc.
• Version of PicLens installed, e.g. 1.5.10 (or approximate date)
• And, of course, your comment/inquiry

Interested in trying new products?

We're also looking for users interested in being "alpha/beta" testers for new products from the developers of PicLens. If you're interested, please let us know in your email to us. We will send out emails periodically, when an alpha/beta version is available for testing.